Contact AffordableThing – Get in Touch
AffordableThing

Get in touch

We read every message that comes through this page. Whether you’ve spotted an error, have a question we didn’t fully answer, want to suggest a guide topic, or have a partnership enquiry, we want to hear from you.

Response time

We aim to respond within 48 business hours. During busy periods it may take a little longer. We’ll always reply.

What to contact us about

Corrections or outdated information in any of our guides

Questions our articles didn’t fully answer

New guide topic suggestions

Partnership, media, or collaboration enquiries

General feedback about the site

Privacy or data requests (see our Privacy Policy for rights)

What we cannot help with

We are an independent information site, not AliExpress support. We cannot:

✗ Access or look up your orders

✗ Process refunds or open disputes for you

✗ Contact AliExpress on your behalf

✗ Resolve account bans or payment issues

For order-specific problems, use AliExpress Help Center and their buyer protection dispute system. Our guides explain how to navigate both effectively.

AffordableThing is an independent site not affiliated with AliExpress or Alibaba Group. Information submitted via this form is processed according to our Privacy Policy. We do not share your contact details with third parties.

Send us a message

Fields marked with * are required. We’ll reply to the email address you provide.

We’ll only use this to reply to your message.

Helps us give you country-specific answers where relevant.

If you’re writing about a specific guide, paste the link here so we can find it quickly.

By submitting this form you agree to our Privacy Policy.

Before you write: check our guides first

Many questions are answered in detail in our guides. If you’re dealing with an AliExpress problem right now, these may help faster than waiting for a reply: